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Fast, practical support designed for construction professionals. Get answers, report issues, or share your ideas.
Feedback & Suggestions
Have an idea to make SCSK better? We'd love to hear your thoughts and feature requests.
Open feedback portalTechnical Support
Having issues with the app, your account, or need help getting started? We're here to help.
admin@sc-sk.comPrivacy & Data
Questions about your data, privacy, or want to request data deletion? Reach out to our privacy team.
privacy@sc-sk.comFrequently Asked Questions
Quick answers to the most common questions about SCSK.
1 How does offline mode work?
Core work is local-first, so projects, jobs, photos and notes remain available when reception drops. Paid plans synchronise supported data when a connection returns. Starter stays local-only on one device, including on iOS and iPadOS.
2 Can I use SCSK on multiple devices?
Yes, with a paid plan. Sign in with the same account and supported data synchronises across your authorised devices when connected. Starter is a single-device, local-only plan and does not provide cloud or cross-device sync.
3 How do I get access?
Download SCSK from the App Store or Google Play, or use the Windows installer from the home page. Contact support if you need help getting set up.
4 Is my site data secure?
Yes — we use local-first storage with optional cloud sync, Firebase authentication, and encrypted data transfer. We never sell your data. Full details in our Privacy Policy.
5 What devices are supported?
SCSK supports iPhone, iPad, Android 6.0 and newer, and Windows 10 or Windows 11. It is optimised for phones, tablets, foldable devices and desktop workflows.
6 How do I delete my account?
You can request account deletion through the app settings or via our account deletion page. We'll process your request and confirm via email.
7 Can I export my data?
Yes! SCSK allows you to export projects as PDF reports, and you can request a full data export by contacting our support team.
8 Is there a cost?
Starter is free, and paid plans are listed in the app and on the subscriptions page. Apple in-app subscriptions use the localized price and currency supplied by StoreKit, so their totals can differ slightly from the website's AUD/PayPal prices.
Helpful Resources
Jump directly to the information you need.
End User Manual
Search the comprehensive guide and jump directly to any SCSK chapter.
Access and Platforms
See current iPhone, iPad, Android and Windows access.
Explore Features
See what SCSK can do for your construction workflow.
Privacy Policy
Learn how we protect and handle your data.
Terms of Service
Review our terms and conditions of use.
Delete Account
Request removal of your account and data.
Plans and Pricing
Compare Starter, Solo Pro and team plans, billing routes and platform pricing.
Tips for Faster Support
Be specificDescribe what you were doing, what you expected, and what happened instead.
Include device infoTell us your device model, operating system version and SCSK app version.
Attach screenshotsA picture is worth a thousand words — show us what you're seeing.
Note timingWhen did the issue occur? Is it consistent or intermittent?